As a Dairy/Frozen Clerk, you would expect to maintain pricing, stocking, and rotation of merchandise in the dairy/frozen food department and control dairy/frozen food ordering and receiving functions.

DUTIES AND RESPONSIBILITIES:

The essential duties and responsibilities of this position include, but are not limited to:

A. GENERAL
1. Observe all store rules and company policies;
2. Observe shift operating hours at all times as scheduled or assigned by the department manager or store director;
3. Adhere to all local, state, and federal health and civil code regulations;
4. Receive and verify all dairy/frozen foods deliveries against invoices;
5. Write up any shortages and obtain delivery driver’s signature on credit claim forms according to company procedure and notify dairy/frozen manager;
6. Take products to appropriate refrigerated storage areas;
7. Open cartons and price items accurately and legibly;
8. Keep management informed of pricing problem areas or discrepancies;
9. Handle damaged and spoiled products according to company policy and assist in controlling the level of damaged goods;
10. Notify department manager when sales representatives need to be contacted to pick up spoils and damaged goods;
11. Perform other duties and assignments as directed.

B. BOOKKEEPING
1. Record all shift hours worked on time clock according to company policy;
2. Be familiar with invoice documents and confirm accuracy of item descriptions, sizes, quantities and pricing during vendor product deliveries;
3. Accurately record markups and markdowns, in-store use of merchandise, voids, refunds and bad merchandise/spoilage write-offs in accordance with company policies.

C. MERCHANDISING
1. Keep dairy and frozen food cases, shelves, and other applicable displays fully stocked and faced at all times according to tag allocation or department standards;
2. Ensure that all featured and in-store sale items are attractively signed;
3. Keep all merchandise rotated in accordance with store policy and product code dates and pull all out-of code merchandise;
4. Follow approved procedures for receiving product, price marking, and restocking to ensure quality protection, accuracy and product rotation;
5. Order merchandise and maintain inventory control to minimize out-of-stocks and over-stocks and to maximize sales and turnover;
6. Present (face) all products in assigned sections in accordance with company policy and state and local health regulations prior to leaving at the end of scheduled shift.

D. MAINTENANCE AND SAFETY
1. Maintain good housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis;
2. Be alert to temperatures and operating conditions of refrigerated storage areas and promptly communicate any problems or failure to key person in charge;
3. Check refrigeration equipment for proper performance regularly;
4. Use and maintain equipment in good working order;
5. Comply with safety policies and procedures and participate in store’s Safety Committee if called to do so;
6. Immediately advise department manager or the key person in charge of any maintenance or equipment problems.

E. SECURITY
1. Observe proper security precautions when receiving merchandise and store all signed invoices in the designated secure area;
2. Ensure personal conduct, behavior and performance aids in protecting company assets at all times.
3. Take positive action to control shrinkage and pilferage losses.

F. PERSONNEL
1. Assist in training Dairy/Frozen Food Department associates when directed;
2. Notify department manager of personnel situations or policy violations.

The above statements are intended to describe the general nature and levels of work being performed as assigned for this job. This is not intended to be an exhaustive list of all responsibilities, duties and requirements; additional responsibilities may be assigned as needed.